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Connecting people, improving health: The role of ICTs in the health sector of developing countries
February 2006, Andrew Chetley et al.
This framework paper provides a ‘snapshot’ of the type of information and communication technology (ICT) interventions that are being used in the health sector, and the policy debates around ICTs and health. It draws from the experience of use in both the North and South, but with a focus on applicability in the South to identify the most effective and relevant uses of ICTs. The paper describes the major constraints and challenges faced in using ICTs effectively in the health sector of developing countries. It draws out good practice for using ICTs in the health sector, identifies major players and stakeholders and highlights priority needs and issues of relevance to policy makers. The paper also looks at emerging trends in technologies that are likely to shape ICT use in the health sector and identifies gaps in knowledge.The paper has suggested seven broad conclusions, but the complexity of putting them into practice is one of the biggest challenges that has to be faced in ensuring benefits for the health system, health workers, and the users of the health system – the patients and citizens (Adapted from authors).